Dilbert visits the park. Photo by Ol.v!er [H2vPk].Scott Adams, the cartoonist who created Dilbert, is a weird dude. No surprise to anyone familiar with the comic strip. I just finished reading Adams’ autobiographical self-help bookHow to Fail at Almost Everything and Still Win Big. I don’t agree with all of his advice — do I really need to state that caveat? — but some of Adams’ concepts are interesting and even spot-on.
For instance, Adams asserts that systems are superior to goals. What he means is that it’s smarter, for example, to always be looking for a better job instead of following a five-year plan to attain a certain position. He lays out a bunch of principles along these lines that in his view should lead to success. His through-line is the idea that you should optimize yourself to take advantage of luck when it strikes.
The book is certainly interesting, and I think particularly useful to people starting their professional lives. Here are the two quotes I liked enough to write down:
“Good ideas have no value because the world already has too many of them. The market rewards execution, not ideas. [After realizing that] I concentrated on ideas I could execute.”
“Reality is overrated and impossible to understand with any degree of certainty. What you do know for sure is that some ways of looking at the world work better than others. Pick the way that works, even if you don’t know why.”
I particularly agree with the second suggestion, that you should shape your paradigm to be productive rather than accurate. (This is basically what my therapist wants me to do.) If I dwell on the rottenness and chaos of the world, my realistic perception harms me; I become miserable and can’t get anything done. Far more effective to be an optimist without justification than a pessimist with plenty of proof.
(I like to call myself a cynical optimist. Is that annoying? It’s such a good phrase, and a decent representation of my personality.)
I try very hard to be patient and I try very hard to be positive. Succeeding — well, even attempting to succeed — requires constant vigilance. The world is naturally aggravating! Therefore it’s hard to stay levelheaded, compassionate, and cheerful. (Oops, I’m being negative again. Sorry, world, maybe I shouldn’t have criticized you…) Luckily, I am motivated to be easygoing and smiley. The reasons to keep striving are twofold:
When I resist irritation and the impulse to complain, my life is calmer and more pleasant.
The people I interact with are more likely to perceive me as calm and pleasant.
Both of these things are good. I want to feel better, and I don’t want to annoy my colleagues, friends, or family. Of course, my therapist would disapprove if I flat-out ignored my feelings, but I can acknowledge emotional reactions without letting them be in charge.
“The sink is experiencing technical difficulties. Please stand by.” Photo by Keith. Sometimes I am this sink.
Stomping on anger and frustration, pretending that they don’t exist, is not an effective coping technique. And yet neither is griping. In 2014 Fast Company talked to Jeffrey Lohr, who coauthored a study called “The Pseudopsychology of Venting in the Treatment of Anger”. Lohr and his fellow researchers found out that venting reinforces anger rather than relieving it.*
“[We] associate the act of complaining with venting far more than we do with problem solving. As a result, we complain simply to get things off our chest, not to resolve problems or to create change, rendering the vast majority of our complaints completely ineffective. Even when we do address our complaints to the people who can do something about them, we tend to be unsuccessful far more often than not.”
We’re not very good at talking to each other. According to Fast Company, “Instead of anger management skills, Lohr says people need to learn conflict resolution and communication skills.”
I’m no expert when it comes to communicating with the people who cause my frustration. But I’m pretty okay at communicating with my own brain. When I notice that I’m upset, this is what I tell myself:
“Everyone is doing the best they can despite their ignorance, weaknesses, and flaws. Respect that they’re trying. You have weaknesses and flaws too, Sonya, and you don’t know everything in the world, but you’re not a bad person. Neither is [whoever]. Respond with the kindness that all human beings deserve.”
My mantra isn’t always effective, depending on how annoyed I am and how preventable the problem seems, but at least it buoys the self I want to be. My knee-jerk reaction is, “Ugh, I hate these morons,” but my secondary reaction is, “This, too, shall pass away.” It helps when I remind myself that nursing anger doesn’t accomplish anything. I want to be forgiving. I want to be loving. Like I said in the beginning: patient and positive.
If only I could be totally stoked all the time like this somewhat unsettling “Happy Pill” by formatbrain.
*Jeffrey Lohr’s paper “The Pseudopsychology of Venting in the Treatment of Anger” was published in Scientific Review of Mental Health Practice in 2007. David McRaney also wrote a good article about this called “Catharsis”.
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